Frequently Asked Questions

At S&D Moving Co., we aim to bring transparency to your experience by being upfront with your pricing and offering options for your move. We give our clients the option of an hourly rate or a fixed pricing. Hourly rates vary are based on the size of the truck, #of men and distance of beginning and end points. For a fixed price, please reach out to your S&D Moving representative for more details.

We are a fully licensed company, regulated by the New York State Department of Transportation (NYSDOT-T38906). Our interstate/long distance moving is licensed and regulated by the United States Department of Transport and Federal Motor Safety Administration (NYDOT-220-3973 / MC-764732). We are also members of the Better Business Bureau with A+ Rating. For more information, please call the BBB at 212.533.6200. Or check out our company at BBB.org.

This insurance protects the owner(s) of the building. This is a document issued by an insurance company/broker that proves the mover’s insurance coverage. It lists individuals and/or companies so that if the mover were to cause damage to the building or surroundings, or its workers suffer injuries associated with the move, the listed individuals and/or companies would be covered under that mover’s insurance. If your building requires one, please ask for a sample COI and/or a set or requirements that the building wants listed on the document. Once you receive it, please forward that to us via email to have one made for you.

This insurance protects the owner(s) of the building. This is a document issued by an insurance company/broker that proves the mover’s insurance coverage. It lists individuals and/or companies so that if the mover were to cause damage to the building or surroundings, or its workers suffer injuries associated with the move, the listed individuals and/or companies would be covered under that mover’s insurance. If your building requires one, please ask for a sample COI and/or a set or requirements that the building wants listed on the document. Once you receive it, please forward that to us via email to have one made for you.

Yes, we do basic assembly/disassembly.. If your item requires specific/special tools, please let us know in advance or have them ready for us. **Please note, any assembly/disassembly of particle board furniture isn’t recommended.** Please reach out to your move representative for suggestions on these types of furniture

Companies who offer free boxes often regain their profit by charging you for something else like having an higher hourly rate or a travel time. We only charge you for what you need. Nevertheless, ask our sales representative about any available deals on boxes and packing material.

Yes, we’ll be able to move you out and in plus keep your belongings overnight. Please consult your move representative for pricing.

No, you will not be responsible for paying the ticket. We will park in a legitimate parking spot or double park legally where applicable. The move may take longer the farther away we are parked.

Standard 30 cents per pound / per article for local or 60 cents per pound per article for interstate is included with each move automatically. For additional coverage and pricing you may refer to www.movinginsurance.com where we are an affiliate.

We usually collect the balance upon completion of the move once all your items are moved. We take credit/debit cards, Paypal or Chase QuickPay. Let us know which option you prefer.