FAQ's - SD Moving | S&D Moving

How is S&D Moving Co. different from other companies?

At S&D Moving Co., we aim to bring transparency to your experience by being upfront with your pricing and offering options for your move. We give our clients the option of an hourly rate or a fixed pricing. Hourly rates vary are based on the size of the truck, #of men and distance of beginning and end points. For a fixed price, please reach out to your S&D Moving representative for more details.

Is your company licensed?

We are a fully licensed company, regulated by the New York State Department of Transportation (NYSDOT-T38906). Our interstate/long distance moving is licensed and regulated by the United States Department of Transport and Federal Motor Safety Administration (NYDOT-220-3973 / MC-764732). We are also members of the Better Business Bureau with A+ Rating. For more information, please call the BBB at 212.533.6200. Or check out our company at BBB.org.

My current building and the new building require certificates of insurance before the move. Can you provide this, and is there any additional cost?

This insurance protects the owner(s) of the building. This is a document issued by an insurance company/broker that proves the mover’s insurance coverage. It lists individuals and/or companies so that if the mover were to cause damage to the building or surroundings, or its workers suffer injuries associated with the move, the listed individuals and/or companies would be covered under that mover’s insurance. If your building requires one, please ask for a sample COI and/or a set or requirements that the building wants listed on the document. Once you receive it, please forward that to us via email to have one made for you.

What is a Certificate of Insurance?

This insurance protects the owner(s) of the building. This is a document issued by an insurance company/broker that proves the mover’s insurance coverage. It lists individuals and/or companies so that if the mover were to cause damage to the building or surroundings, or its workers suffer injuries associated with the move, the listed individuals and/or companies would be covered under that mover’s insurance. If your building requires one, please ask for a sample COI and/or a set or requirements that the building wants listed on the document. Once you receive it, please forward that to us via email to have one made for you.

This insurance protects the owner(s) of the building. This is a document issued by an insurance company/broker that proves the mover’s insurance coverage. It lists individuals and/or companies so that if the mover were to cause damage to the building or surroundings, or its workers suffer injuries associated with the move, the listed individuals and/or companies would be covered under that mover’s insurance. If your building requires one, please ask for a sample COI and/or a set or requirements that the building wants listed on the document. Once you receive it, please forward that to us via email to have one made for you.

Yes, we do basic assembly/disassembly.. If your item requires specific/special tools, please let us know in advance or have them ready for us. **Please note, any assembly/disassembly of particle board furniture isn’t recommended.** Please reach out to your move representative for suggestions on these types of furniture

Compared to other companies, you have competitive hourly rate, however, the other moving companies offer many free amenities, including wardrobe and TV boxes.

Companies who offer free boxes often regain their profit by charging you for something else like having an higher hourly rate or a travel time. We only charge you for what you need. Nevertheless, ask our sales representative about any available deals on boxes and packing material.

My new place is under renovation and I can’t move in until possibly March 1st. Of course I need to be out of my place a day before. Do you have the ability to move me out on one day and move me in on the day after first thing in the am?

Yes, we’ll be able to move you out and in plus keep your belongings overnight. Please consult your move representative for pricing.

Finding parking right in front of my building will be difficult. You will probably have to double park or park by a fire hydrant. Will I be responsible if you get a parking ticket??

No, you will not be responsible for paying the ticket. We will park in a legitimate parking spot or double park legally where applicable. The move may take longer the farther away we are parked.

How does insurance work for the move? I assume is probably some general/limited coverage included, but is there an option for additional coverage, can you please let me know the cost for that?

Standard 30 cents per pound / per article for local or 60 cents per pound per article for interstate is included with each move automatically. For additional coverage and pricing you may refer to www.movinginsurance.com where we are an affiliate.

When do you collect the balance?

We usually collect the balance upon completion of the move once all your items are moved. We take credit/debit cards, Paypal or Chase QuickPay. Let us know which option you prefer.

Frequently Asked Questions